Effective Date: 28-Feb-2025
Welcome to www.heartie.in (“Website”), operated by ANCHOR CROWN INTERNATIONAL under the brand name HEARTIE. By accessing or using our Website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our Website.
- Use of the Website: The Website is intended for personal, non-commercial use to browse and purchase HEARTIE’s pet care products. By using the Website, you affirm that you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian. You agree not to use the Website for any unlawful purpose or in any way that might harm, damage, or disparage any other party.
- Account Registration: To access certain features of the Website, you may be required to register an account. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. HEARTIE reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
- Product Information and Pricing: We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. In the event of an error in pricing or product information, we reserve the right to correct the error and revise your order accordingly or to cancel the order and refund any amount charged. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Order Acceptance and Cancellation: Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our credit and fraud avoidance department. If we cancel your order after your payment has been processed, we will refund the amount to the original payment method.
- Shipping and Delivery: Please refer to our Shipping Policy for information on shipping methods, delivery times, and charges.
- Returns and Refunds: Please refer to our Return & Refund Policy for information on returning products and obtaining refunds.
- Intellectual Property: All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of ANCHOR CROWN INTERNATIONAL or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content on the Website is strictly prohibited.
- Limitation of Liability: To the fullest extent permitted by law, ANCHOR CROWN INTERNATIONAL shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use the Website;
- Unauthorized access to or alteration of your transmissions or data;
- Any other matter relating to the Website.
Our total liability to you for any damages, losses, and causes of action shall not exceed the amount paid by you, if any, for accessing the Website.
- Indemnification: You agree to indemnify, defend, and hold harmless ANCHOR CROWN INTERNATIONAL, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses arising out of or related to your use of the Website or violation of these Terms & Conditions.
- Privacy Policy: Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
- Modifications to Terms & Conditions: ANCHOR CROWN INTERNATIONAL reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms & Conditions.
- Governing Law and Jurisdiction: These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India.
- Contact Information: For any questions or concerns regarding these Terms & Conditions, please contact us at:
ANCHOR CROWN INTERNATIONAL
Email: support@heartie.in
Phone: +911204486586
Address: R-193, Vakeel Colony, Sector-12, Pratap Vihar, Ghaziabad, Uttar Pradesh-201009.
By using www.heartie.in, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.